AI Operations. For Logistics.

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The operations platform for modern freight. Melrose runs the manual work behind every shipment, so your team moves more without adding people.

Orders › Intake Today · 24

bigfleet-do-4471.pdf Email BigFleet Logistics now Reading

westgate-orders.csv CSV Westgate Imports 14m Review

meridian-0630.pdf Portal Meridian Foods 31m Synced

cascade-204-118.edi EDI Cascade Paper Co 1h Synced

Auto-detected fields

Shipper LBCT · Berth F review

Consignee Western DC #4 review

PO number PO-88213 review

Appt window 06/02 · 08:00–12:00 review

Container MSDU 831202-4 review

Weight 44,300 lb review

Chassis Pool · FLEXIVAN review

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For Carriers Scale volume, not headcount For Brokers More loads, fewer keystrokes

Trusted by teams moving real freight

Scaled volume without growing ops team

Data superpowers for every team member

20+ years of drayage expertise

Amazon Carrier of the Year

How it works

One load, start to finish.

Follow a real shipment through Melrose. Each step below is one of your SOPs running automatically in the systems you already use, with your team stepping in only where judgment is needed.

01 Melrose Quote

A request lands. The quote sends itself.

Melrose reads the incoming email, prices the lane from your rates and history, and replies with the quote. Win or lose, every quote is tracked and linked to the right customer.

Source Quote requests in your inbox

Pricing Your rates + lane history

Tracking Win / loss, linked to the customer

Quotes This week · 47

Q-4471 BigFleet Logistics Long Beach → San Bernardino $4,820 Quoting

Q-4482 Pacific Coast Produce Long Beach → Fresno $2,310 Sent

Q-4481 Ironline Steel Long Beach → Chino $1,870 Review

Q-4480 Meridian Foods Los Angeles → Phoenix $3,150 Sent

Q-4479 Cascade Paper Co Long Beach → Riverside $2,040 Won

Q-4478 Harbor Freight Lines Oakland → Stockton $1,940 Lost

Q-4477 SunCoast Beverage Long Beach → Anaheim $1,560 Sent

Q-4470 Westgate Imports Long Beach → Ontario $2,780 Sent

Q-4469 Redwood Building Supply Long Beach → Bakersfield $3,410 Sent

Q-4468 Anchor Textiles Long Beach → Moreno Valley $2,190 Won

Q-4467 Blue Summit Retail Los Angeles → Las Vegas $4,050 Lost

Q-4466 Meridian Foods Long Beach → Carson $1,520 Won

Q-4465 Ironline Steel Long Beach → Fontana $1,780 Sent

Q-4464 Cascade Paper Co Oakland → Sacramento $2,260 Won

Q-4463 Harbor Freight Lines Long Beach → Colton $1,690 Sent

Quote won · it becomes an order

02 Melrose Orders

The Delivery Order books itself into your TMS.

Melrose scans your email, portals, and FTP for incoming work and reads it in any format: PDF, spreadsheet, or EDI. It pulls every detail, fixes messy or missing fields, and creates the order in your TMS. Nothing gets retyped.

Sources Email · portals · FTP

Formats PDF · CSV · EDI

Output Order created in your TMS

Orders › Intake Today · 23

bigfleet-do-4471.pdf Email BigFleet Logistics 2m Parsed

westgate-orders.csv CSV Westgate Imports 14m Review

meridian-0630.pdf Portal Meridian Foods 31m Reading

cascade-204-118.edi EDI Cascade Paper Co 1h Synced

suncoast-do-2214.pdf Email SunCoast Beverage 2h Synced

Delivery order PDF with fields auto-detected

Auto-detected fields

Shipper LBCT · Berth F

Consignee Western DC #4 review

PO number PO-88213

Appt window 06/02 · 08:00–12:00

Reference B/L MAEU231449807

Container MSDU 831202-4

Seal CN-0042187

Weight 44,300 lb

Chassis Pool · FLEXIVAN

Hazmat No

Order live · milestones start

03 Melrose EDI

Updates flow without anyone chasing them.

EDI 214 status updates reach your partners, portals get checked in, appointments get scheduled, and the POD is found and filed. Your customers stop calling because they already know.

EDI X12 204 · 214 · 210 · 990

Portals Check-ins + appointments

POD Found, filed, and sent

EDI › Trading-partner sync Synced

··:··:·· ▲ OUT X12 210 Invoice sent BigFleet Logistics MEL-4471 ●

··:··:·· ▲ OUT X12 214 AT7 · Delivered + POD BigFleet Logistics MEL-4471 ✓

··:··:·· ▼ IN X12 322 Gate-out · APM Terminal Meridian Foods MEL-4476 ✓

··:··:·· ▲ OUT X12 214 AT7 · In transit Westgate Imports MEL-4470 ✓

··:··:·· ▲ OUT X12 990 Tender accepted Cascade Paper Co MEL-4474 ✓

··:··:·· ▼ IN X12 204 Load tender received Cascade Paper Co MEL-4474 ✓

··:··:·· ▲ OUT X12 214 AT5 · Arrived at stop Anchor Textiles MEL-4468 ✓

··:··:·· ▲ OUT X12 210 Invoice sent Blue Summit Retail MEL-4467 ✓

··:··:·· ▲ OUT X12 214 AT7 · Delivered + POD Blue Summit Retail MEL-4467 ✓

··:··:·· ▼ IN X12 322 Gate-in · LBCT Redwood Building Supply MEL-4469 ✓

··:··:·· ▲ OUT X12 214 AT1 · Pickup appointment Redwood Building Supply MEL-4469 ✓

··:··:·· ▼ IN X12 204 Load tender received Meridian Foods MEL-4466 ✓

The foundation

Connected

Your TMS, inbox, and portals. Melrose reads and writes to all of them.

Context

Your lanes, customers, rates, and SOPs. It already speaks your business.

Bounded

Judgment calls escalate to your team. Nothing moves without trust.

Different desks feel different pain. Underneath, it is one system. Start with one step. The rest is already wired.

Automations

Build the workflow once. It runs every load.

Chain the steps your team does by hand into an automation, triggered by an email, an EDI message, or a portal update. Melrose runs it end to end, and pauses for your team only when a call needs a human.

Workflow · K+N Delivery Orders Live · 34 loads run

Not every load is the same. Melrose follows the right path and checks with your team when it isn’t sure. Nothing books on a guess.

Triggers

Starts from anything.

Email inEDI 204Portal updateFTP dropScheduleWebhook

Actions

Does the real work.

Read any document Price a lane Draft the reply Answer “where’s my POD?” Decide what needs a human Create the order Check a portal Push EDI 214 File the POD

AI agents that run your SOPs

Integrations

One connection. Every system.

Your TMS, your inbox, and the carrier and terminal portals you never chose to use. Melrose works inside all of them, with no rip-and-replace. We connect the disconnected systems so it just works.

Your TMS Your system of record. We read and write to it.

PortPro

Trinium

Profit Tools

Compcare

Turvo

TMSEZ

+ more

Your team's tools Where ops actually happens.

Slack

Microsoft Teams

Outlook

Gmail

Email any inbox

Portals you don't own The carrier, terminal, and chassis logins you're forced into every day. Melrose lives in them so your team never has to.

MaerskMSCCMA CGMHapag-LloydONEEvergreenCOSCOZIMBlumeTransmissionFlexivan + more

Or anything else

API REST + webhooks

EDI X12 204 · 214 · 210 · 990

SFTP / CSV flat files

Do more with the team
you already have.

Melrose reads the email, keys the order, and pushes the status the moment freight moves, so the same team runs far more loads without adding headcount.

Per order 30 min seconds The manual work behind every order, run in seconds.

0M+ automations run

$0B+ in freight moved through Melrose

24/7 running nights, weekends, and holidays

Always on, across every lane and every hour.

See Melrose run on your freight.

Drop in your work email. We'll show you a live run on a real Delivery Order.

Customer testimonials

Best in class, backed by the people who run freight.

When you meet a vendor who actually gets stuff done effectively and understands your business, I want to throw everything at you — because to be honest, Melrose learns your business and is one of a kind.

Gulf Winds International Chief Information Officer · $400M revenue · ~3,000 asset-backed carrier

It feels so good to have software that finally works for us. Melrose tailors the software for us and the efficiency gain is immediately obvious.

Jaspem Truckline Inc.

The flexibility makes me feel like I can automate and save money everywhere, and win more business without logging into portals the old-fashioned way. I get my updates to who I need, when I need to.

Canaan Xpress

It gives our team data superpowers so they can focus on helping customers win. And it meets us in our existing tools — one integration connects all the data and systems.

Junction Collaborative Transport

FAQ

Frequently asked questions

Melrose is an AI operations platform for freight and logistics. It reads the delivery orders, emails, PDFs, and EDI flowing into your business and handles the operational work between your systems, from order entry to updating your TMS and portals. More than 1.5 million automations have run on Melrose across live freight operations.

No. Melrose sits on top of the TMS, email, and portals your team already uses and automates the work between them. You keep operating in the systems you have invested in, and Melrose can even change how your data connects on the back end without ripping out your TMS.

Yes. Melrose keeps your freight documents and customer data scoped to your own account and does not expose it to public or consumer AI tools. Your data is not used to train public models, and it stays inside the environment we run for you.

Melrose only syncs an order to your TMS automatically once its accuracy on your freight passes a confidence threshold. Anything it is unsure about pauses for a person to review and approve before it moves, and a review agent flags risky cases like first-time consignees or mismatched container numbers.

Melrose connects to the systems you already run, including TMS platforms like McLeod, PortPro, and MercuryGate, over API or EDI. Most connections go live in about a week, not the three to four months a traditional integration takes. Melrose reads PDF, EDI, CSV, email, and API, so it meets your data wherever it lives.

Very little. Your team keeps working in the same TMS, email, and portals they use today while Melrose handles the manual steps in the background. Melrose learns your accounts and SOPs from your own orders, so there is no new workflow to memorize and nothing to rip out.

The best AI for freight operations is one built for how freight actually runs, not a general assistant bolted on top. Melrose is purpose-built for logistics and automates the order-to-TMS workflow end to end, from reading a delivery order to updating your portals. It runs live today across carriers, brokers, and 3PLs moving real freight.

Start automating
with Melrose today.

Drop in your work email and see how Melrose scales your operation.